Refund Policy

1. Our Commitment

At QuickPCPro, we are committed to customer satisfaction. We offer a 30-day money-back guarantee on all purchases. If you are not completely satisfied with our software, you can request a full refund within 30 days of your purchase date, no questions asked.

2. Eligibility for Refunds

You are eligible for a full refund if:

• You request a refund within 30 days of your original purchase date
• You purchased the software directly from our website or authorized retailers
• You provide your original order number or proof of purchase
• The software has not been previously refunded to you

3. Non-Refundable Situations

Refunds will NOT be issued in the following cases:

• Refund requests made after 30 days from the purchase date
• Purchases made from unauthorized third-party sellers
• Software obtained through promotional codes or free trials (unless specifically stated)
• Licenses that have been banned or suspended due to violations of our Terms of Service
• Requests for partial refunds or prorated amounts
• Claims based on lack of technical knowledge or user error without contacting support first

4. How to Request a Refund

To request a refund, please follow these steps:

1. Contact Our Support Team
   Email us at support@quickpcpro.com with the subject line "Refund Request"
2. Provide Required Information
   Include your order number, purchase date, and registered email address
3. Reason (Optional)
   While not required, we appreciate feedback on why the software didn't meet your expectations
4. Await Confirmation
   Our team will review your request and respond within 2-3 business days

5. Refund Processing Time

Once your refund request is approved:

• Refunds are processed within 5-7 business days
• The refund will be credited to the original payment method used for purchase
• Depending on your bank or credit card company, it may take an additional 5-10 business days for the refund to appear in your account
• You will receive a confirmation email once the refund has been processed

6. After Refund

Upon receiving a refund:

• Your software license will be immediately deactivated
• You must uninstall the software from all devices
• You will no longer have access to updates or customer support
• Any promotional materials or documentation must be deleted

7. Technical Issues

Before requesting a refund due to technical issues, we encourage you to contact our support team. Many issues can be quickly resolved with proper assistance. Our support team is available 24/7 and committed to helping you get the most out of QuickPCPro.

8. Duplicate Purchases

If you accidentally purchased the software more than once, please contact us immediately. We will gladly refund the duplicate purchase regardless of the 30-day period, provided you can demonstrate proof of the duplicate transaction.

9. Chargeback Policy

If you initiate a chargeback with your credit card company instead of contacting us first:

• Your license will be immediately suspended pending investigation
• We will provide evidence of the purchase and our refund policy to your card issuer
• Unjustified chargebacks may result in permanent ban from future purchases

Please contact us directly before initiating a chargeback. We are committed to resolving any issues fairly and promptly.

10. Promotional Discounts and Refunds

If you purchased the software at a discounted price or using a promotional code, your refund will be for the amount you actually paid, not the regular retail price.

11. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. The policy in effect at the time of your purchase will govern your refund rights.

12. Contact Us

If you have questions about our Refund Policy or need to request a refund, please contact us: